A booking deposit of 25% of the cost of the holiday is required and is non-refundable. The remaining balance is due 8 weeks before the start of your holiday (10 weeks for Christmas and New Year).
For bookings made less than 8 weeks before arrival, full payment is required upon booking. We accept payment by BACS/cheque. Hartleyburn Hall reserves the right to cancel a holiday booking where full payment has not been received in accordance with these terms.
We ask for a security deposit to try and encourage people to respect the property and limit any damages that may occur.
This property contains expensive furnishings and very expensive leisure equipment that other holiday let properties do not have.
A security deposit of £300* is payable 2 weeks in advance and will be returned 2 weeks after departure. Our security deposit is small for the size of property and its facilities that it contains.
* £1500 if all guests are male.
Strictly No Pets Allowed
One of the flights of stairs is steep and narrow to first floor. There is a stream 20 yards at the rear of the garden behind a hedge.